Buying jewellery online is becoming more and more popular. The possibility of acquiring that ring or bracelet that we like without having to go to the store is very tempting. But, the online shopping process can be a real challenge. The need to see the material of the jewel, know the measurements, the security at the time of payment, among other factors can make buying jewellery online not so wonderful. Therefore, we are going to give you some tips so that you can buy jewellery online safely.
What should you know when buying jewellery online?
Doing any shopping online can be stressful. Not being able to be sure of the quality of a product and the risk of being scammed are some of the fears of online shoppers. And when it comes to jewellery these increase much more. Fortunately, today the sites to buy jewellery online have implemented great improvements to their services. Allowing its users to know every detail of the garments. In addition, to provide ample security when making purchases.
Despite the fact that there are many web pages that have made an effort to offer a quality service to their clients, there are still some that do not generate the necessary confidence to make purchases. Factors such as the reputation of the jewellery, the opinions of other buyers and customer service should be taken into account in order to have more peace of mind when buying jewellery online.
Tips for buying jewellery online
Pay attention to these tips and you will have no more fear when shopping online.
Check the store’s reputation
To ensure that a purchase will be made from a reliable online store, it is best to verify that it has a good reputation. There are many jewellery stores that have been on the market for years and have made a leap into the technological age. They offer their online customers the same quality that they have offered to their “traditional customers” throughout their history in both products and services. Hence the importance of making sure they are reputable and have vast experience in the world of jewellery.
Pay attention to the description of the products
This is one of the most important details when buying jewellery online. This will avoid any surprises when you receive your product. Therefore, you should read the description offered by the jewellery website about the piece very well. Pay special attention to the type of material they are made of, what stones (if any) it contains and how many carats it is. The description of the product must be very detailed, specifying the measurements, size (length and width), the style, and even for whom it is intended, whether women or girls.
Make sure it has a physical store
If an online jewellery store has a physical store, it is an endorsement that can give us confidence. Since it allows us the possibility of going personally to the store if we want to see a product directly. There we can receive a more personalized and specialized attention to what we want to buy.
On the other hand, there are online stores that do not have a physical store to go to and this does not mean that they are not reliable. In this case it is best to verify that you have a customer service telephone number. It could also be an email or a chat. A safe and reliable online store must offer its customers a way to establish direct and effective contact with their customers. This is very useful in those cases in which after having read the description of the jewel in detail, we still have doubts.
Being able to contact the online store by phone is a great help when buying jewellery online. The treatment we receive can give us an idea of the service and can even be decisive when making the purchase.
When buying jewellery online we must feel safe and comfortable. For this reason, being able to have advice either in person or by phone is essential. Make sure the contact details are clearly indicated on the website. Telephone, email, social networks and the address of the establishment are important information that a secure online jewellery store must provide.
Verify you have a measurement template
A reliable, safe and professional online jewellery store should offer its customers a measurement template, especially in the case of rings. This small detail lets us see that it is a store that cares about the customer buying the right product. Most reputable jewellery websites provide this measurement template with an explanation of how it should be used. In some stores it can even be downloaded so that we can use it at any time.
Look up opinions and reviews about the store
If even after you have contacted the store, you do not feel safe buying, it is best to seek opinions and reviews. There are always people who do not hesitate to give their opinion regarding reliability, product quality and customer service. These opinions can help us feel more confident when making the purchase. We may also interact with these people for advice so that we do not make mistakes. Their experience can be very helpful. Likewise, it is advisable to check social networks such as Facebook and Twitter, there you can see what other customers say and how positive the reputation of the brand is.
Research what you are going to buy
If you want to buy a jewel with stones or some type of specific material, it is best to research what you want to buy. Have a fairly clear idea of what gems are, their characteristics, the qualities of precious metals, colours and sizes. This will give you a clearer idea of what you want to buy, with greater knowledge and confidence.
Inquire about return and warranty policies
An online jewellery store that offers return and warranty policies is trustworthy. Therefore, it is very important to pay attention to these aspects when buying jewellery online. We must make sure that the store where we want to buy has return policies. This is essential in the event that the product we receive is not what we expected or is damaged, we can return it without any additional expense for the buyer. Not all companies offer these benefits, so check very well.
Check everything related to shipments
In a trustworthy online jewellery store, the shipping information is clearly specified. We must check if the shipping days, margins and delivery times are there, that is, everything related to delivery. This will help us not to get surprises. It is convenient to know the shipping company so that you can contact them and track your order.
Some general recommendations when buying jewellery online
- Use a secure connection Avoid public networks that can be vulnerable to hacks.
- Keep your computer up-to-date and with antivirus since you are going to buy jewellery online.
- Constantly review the charges of your bank account to verify that only the movements that you have made are there.
By following these easy tips for buying jewellery online you can be more sure that you will not be scammed.
ALFA